vs768 Privacy Policy
Your personal information is of the highest importance to us. In this policy we have clearly stated what data is collected, how it is used, and how it is kept secure.
Introduction & Scope
vs768 ("we", "our", "platform") is committed to ensuring a safe and reliable online gaming environment for players in Bangladesh. This Privacy Policy ("Policy") applies to all services provided through vs768.bar.
This Policy explains how vs768 collects, processes, stores, and protects your personal information when you visit our website and use our services. By continuing to use our platform, you are considered to have given your consent to the terms of this Policy.
If you disagree with any part of this Policy, please stop using the platform and contact our support team.
What Information We Collect
vs768 may collect the following categories of information from you. Each piece of information collected has a specific and legitimate purpose behind it.
2.1 Information You Provide Directly
Information you provide yourself when you create an account, make a deposit, or contact support:
- Full name and date of birth (for age verification — only those aged 21 and above may open an account)
- Email address and mobile number
- Password (stored in encrypted form)
- Payment information — transaction details via bKash, Nagad, Rocket, or bank transfer
- Identity verification documents (national ID or passport details, where required)
2.2 Automatically Collected Information
Information collected through technical means when you browse our website or play games:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Traffic source, pages visited, and time spent on the website
- Data obtained through cookies and similar tracking technologies
- Device identification information
2.3 Transaction and Gaming Activity Information
- Deposit and withdrawal history
- Game play records, betting history, and win/loss details
- Bonus claims and wagering activity
Purpose of Using Your Information
vs768 uses your information only for specific and legitimate purposes. Each purpose is clearly described below:
Cookies & Tracking Technologies
vs768 uses cookies and similar technologies on our website. Cookies are small text files stored in your browser that help improve the quality of our services.
4.1 Types of Cookies
- Essential Cookies: Required for login sessions and security — these cannot be disabled.
- Functional Cookies: Remember your preferences and language settings.
- Analytical Cookies: Analyse website usage patterns to improve our services.
You can disable functional and analytical cookies by changing your browser settings. However, this may limit the functionality of some platform features.
Sharing Information with Third Parties
vs768 never sells, rents, or shares your personal information with unauthorised third parties. However, information may be shared in the limited circumstances described below:
- Payment Processors: Necessary information is sent to bKash, Nagad, Rocket, and related banking partners to complete transactions.
- Technology & Game Providers: Limited information is shared with technology service providers for platform operation, who are bound by strict confidentiality agreements.
- Legal Obligations: Based on a court order or a lawful request from law enforcement authorities.
- Fraud Investigations: Providing information to relevant authorities to prevent money laundering or fraudulent activity.
In all of the above cases, only the minimum necessary information is provided and the relevant parties are required to comply with our privacy standards.
Data Security Measures
vs768 has adopted industry-standard technical and organisational measures to ensure the security of your information.
While we are committed to ensuring the highest level of protection, no method on the internet is completely impenetrable. We therefore ask you to use a strong password and keep your login details confidential.
Data Retention Period
vs768 retains your information only for as long as necessary. The general policy is described below:
- Active Accounts: For as long as the account remains active and for the applicable limitation period thereafter.
- Financial Transaction Records: For the period required to meet legal and financial compliance requirements.
- KYC Documents: For the appropriate period after identity verification is completed and in accordance with legal requirements.
- Inactive Accounts: If an account remains inactive for an extended period, the data is reviewed and deleted where necessary.
Even after data is deleted, some anonymised aggregated statistics may be retained, which are not linked to your identity.
Your Rights & Controls
As a vs768 player, you have the following rights regarding your own information:
8.1 Right to Access Information
You may request to know what information we hold about you. The request will be processed as quickly as possible, subject to verification.
8.2 Right to Correct Information
If any information stored on your account is incorrect or incomplete, you may request that it be corrected.
8.3 Right to Request Deletion
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations or ongoing disputes.
8.4 Right to Object to Processing
You may object to marketing communications and certain data processing. We will act on your request as quickly as possible after receiving it.
To exercise any of the above rights or to raise any data-related complaint, please contact our support team.
Support Contact: [email protected]
You can also get direct assistance at any time through 24/7 live chat.
Protection of Minors
vs768 strictly follows a 21+ age policy. Our platform is for those aged 21 and above only.
If we become aware that a minor has opened an account, we will immediately close that account and delete all associated information. Please provide accurate information about your age.
During account registration we take steps to verify age and reserve the right to verify identity documents where necessary.
Marketing Communications
If you have given consent to receive marketing communications, we may send you bonus offers, game updates, and relevant promotional information.
At any time you may opt out of marketing communications by letting us know via email or live chat. Even after opting out, important transaction-related and security messages will still be sent — these are an essential part of the service.
Regarding Third-Party Websites
The vs768 platform may occasionally reference third-party services. These third-party websites or services have their own privacy policies and vs768 is not responsible for them.
We recommend that you review the privacy policy of any third-party service before using it.
Policy Changes & Updates
vs768 reserves the right to amend this Privacy Policy as needed. For significant changes, we will notify you in advance by email or through a notice on the platform.
By continuing to use the platform after changes are made, you are considered to have given your consent to the updated policy. We therefore recommend that you visit this page regularly.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, our support team is always ready to help.
Email: [email protected]
Live Chat: Available 24/7 directly through the platform.
Our support team provides assistance in both Bengali and English.
Your privacy is not just a legal obligation for us — it is a core part of our commitment. vs768 always values your trust and confidence.